Strong majority oppose all-electronic tolling - 574 participants

Mar 20, 2017

SB 134 would replace human-operated tolls in Rochester, Dover, and/or Hooksett with all-electronic or ‘E-ZPass’ tolling if it is financially feasible for the Department of Transportation. Read more about this issue. On March 20, Citizens Count, NH’s Live Free or Die Alliance decided to put the issue to its Facebook members, posting the question, “Should NH replace human-operated toll booths with all-electronic or ‘E-ZPass’ tolling?”

“Should NH replace human-operated toll booths with all-electronic or ‘E-ZPass’ tolling?”

Results: Yes or No Respondents

All Electronic EZPass Tolling New Hampshire Citizen Voices Chart

Participation: 574 participants gave 1,007 responses

A total of 92% of those participating gave a ‘yes or no’ response to the question. The remaining 8% of participants engaged in the discussion but did not give a ‘yes or no’ response. In total, 574 individuals from New Hampshire contributed a total of 1,007 responses or reactions to this question. Click here for details on our methodology.

[Note: Citizens Count NH also received additional comments from 158 individuals from outside New Hampshire.]

What Participants Said:

No: A strong majority, at 80% of ‘yes or no’ respondents, were opposed to replacing human-operated toll booths with all-electronic tolling. 

  • “No. The government doesn’t need to know where I’m driving and it takes a few jobs away.”
  • “Not everyone has an easy pass. Not everyone travels enough to get a device. Need a real person, need one lane open.”
  • “I like seeing friendly faces and using cash on long NH drives.”

Yes: The minority of ‘yes or no’ respondents, at 20%, were in favor of replacing human-operated toll booths with all-electronic tolling.  

  • “No need to have humans sitting around and slowing up traffic.”
  • “Yes, fully automate the process and eliminate the labor overhead, insurance, pensions.  Put all the collected funds into highway construction and maintenance.”
  • “Absolutely... it will help get people through faster as well as save money.”

Other: As noted above, 8% of those participating did not give a ‘yes or no’ response, instead addressing their comments to related questions and issues. These included:  

  • Alternatives: “Just get rid of the tolls, period.”
  • Funding: “Which one is the cheapest option? That one’s your answer.”
  • Policy in other states: “They have no people manning booths in some Illinois toll booths.”

*Editor selection of actual participant quotes. 

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Related Bill

SB 134 (2017)
Bill Status: Killed in the House
Hearing date: Mar 22, 2017


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